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Viking AR-1 - Automated Receptionist Digital Call Screening & Messaging System
Viking AR-1 - Automated Receptionist Digital Call Screening & Messaging System


 
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HB Product Number: VIK-AR-1
Please - Call for Price and Availability

Description Technical Specs Notes & Safety Warnings
 
Viking Electronics' AR-1 - Automated Receptionist is a digital call screening and messaging system designed to answer calls with an informative greeting, then let callers ring through to talk to someone live, select from other pre-recorded messages or hang up.

Programming functions and message recording are accessed locally or remotely using a standard touch tone phone. Recordings from tape, CD, PC, etc. can also be locally loaded via the AR-1’s 3.5mm analog audio input. 12-minutes of total record time and up to 8-different messages can be recorded into the unit. The messages consist of 1-Day greeting, 1-Night greeting, 1-Transfer message, 4-Menu messages and 1-Goodbye message. To speed up programming and message recording in multi-line applications, up to 64 AR-1’s can be connected together via the CAN communications port. This will allow you to program just the "Main Unit" and have it automatically program and update the messages on up to 63 "Secondary Units".

The AR-1 has a call screening option which allows callers with the correct code to bypass the greeting message and ring through. The unit has a programmable touch tone distinctive ring through option allowing callers to enter 0,7,8, or 9 to ring the phone port in 4-different distinctive / custom ring patterns. The unit has an optional automatic ring through mode allowing calls to automatically ring through after the caller has listened to the entire greeting message. The AR-1 also has a programmable store and forward Caller ID feature where Caller ID is stored and retransmitted to the phones or phone system when a caller rings through. ed/hb

Note:
Surge protection for power and phone line

Applications:
  • Movie theaters, retailers, restaurants, banks, realtors, or any business that can benefit from reduced call handling by automatically answering calls and providing frequently asked information (location, hours, show times, interest rates, etc.)
  • “This call may be monitored or recorded for quality assurance purposes” announcement
  • Ticket or show information
  • Location and directions
  • Automated help lines
  • Travel information
  • Ski conditions, weather lines
Please - Call for Price and Availability
Features & Benefits:
  • Select: FXO (loop start), FXS (ring trip) or paging port (VOX relay) interface mode
  • No power supply required in FXS interface mode
  • 30VDC talk battery for interfacing with FXO or unused phone system line input / trunk port
  • Floating 600 Ohm paging output with volume control
  • SPDT relay for external paging amp activation or interfacing the paging amp with an external background
  • Pre-page alert tone (on/off)
  • Compatible with 24V to 48VDC FXS operation
  • Calling party control (CPC) detection for immediate disconnect
  • Busy signal detect disconnect
  • Adjustable silence disconnect time, 2.5 to 10 seconds or disabled
  • Selectable VOX trigger sensitivity, high or low
  • Adjustable page time out, 5 to 60 seconds or disabled
  • Screw terminal block connections
  • Wall mount housing: (2) #6 x 3/4″ panhead screws included

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